Active Directory Management and Delegation - http://www.tools4ever.com/products/user-management-resource-administrator/
Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks. |
Commit - http://www.commitcrm.com/
Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing. |
Giva Inc. - http://www.givainc.com/
Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk. |
Help Desk Institute - http://www.thinkhdi.com/
Association offering training, certification, benchmarking reports, research, discounted products, networking and publications. |
Help Desk Management Toolkit - http://www.help-desk-manager.com/
A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented. |
Help Desk Outsourcing - http://www.ghdsi.com/
Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications. |
Hesup.com - Online Help and Support - http://www.hesup.com/
Answers peoples' questions about computer problems, publishes news and reviews. |
ISPN Helpdesk Services - http://www.ispn.net/
Offers outsourced help desk support services for a variety of operations. |
Master Counsel Technologies - http://www.infra-software.com/
Offering infra help desk software solutions including IT change management, ITIL, and service management. |
RightAnswers - http://www.rightanswers.com/
Offers a range of technical support knowledge bases for help desk professionals. |