SERENE: Safety and Risk Evaluation using Bayesian Nets - http://www.hugin.dk/serene/
Decision support method and tool for quantifying the safety of complex systems. |
Systems for Automatic Customer Support Operations (SACSO) - http://vbn.aau.dk/research/systems_for_automatic_customer_support_operations_sacso(16268)/
A collaborative research and development effort (1997-2001) between the Danish National Centre for IT Research (CIT) and Hewlett-Packard (HP), whose aim was to develop decision theory and Bayesian network-based troubleshooting systems for customer support automation. Resulted in 4 patents, 17 reviewed scientific papers, 11 technical reports, 10 working papers, and 13 presentations. |