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ACM Diagnostics - http://www.acmdiagnostics.com/ Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers.

Altitude Software - http://www.altitude.com Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.

Ansapoint Call Center Software - http://www.ansapoint.com/ Provider of online workforce management tools for forecasting agent staffing requirements at call centers.

Applied Business Technologies - http://www.appliedcorp.com/ Provider of Call Center recording and quality audit solutions.

Astute Solutions - http://www.astutesolutions.com/ Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.

Blå Tornet Data AB - http://www.btd.se/ Offers software development and consulting based around support organization and management.

Braxtel Communications - http://www.braxtel.com/ Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR).

Cacti Inc - http://www.cacticom.com/ Offers a range of solutions for continuous and selective contact recording, with data analysis functionality.

Callscripter - http://www.callscripter.com Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.

Centergistic Solutions - http://www.centergistic.com/ Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats.

ChaseData Corporation - http://www.dial4contacts.com/ Specializes in delivering predictive dialing software to medium and large call centers.

Concerto Software, Inc. - http://www.concerto.com/ Offers software and services for customer interaction management.

Coordinated Systems, Inc. - http://www.csiworld.com/ Provides software for agent monitoring and call recording.

CosmoCom - http://www.cosmocom.com/ Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).

Data Collection Resources - http://www.monitoringmadeeasy.com/ Offers monitoring and agent evaluation software.

Data-Tel Info Solutions - http://www.datatel-info.com/ Offering a fully featured predictive dialing system.

Database Systems Corp. - http://www.databasesystemscorp.com/ Provider of call center technology, including software, predictive dialer systems, and web development products.

Dial Connection, Inc. - http://www.dialconnection.com/ Offers predictive dialing, telemarketing and call center software solutions.

Digisoft Computers - http://www.digisoft.com/ Vendor of scripting software for call centers.

Digivoice - http://www.digivoice.com/ Developers and implementers of complete contact center software solutions.

e-talk Corporation - http://www.e-talkcorp.com/ Offers call center and help desk software to aid monitoring and evaluation.

EchoPass - http://www.echopass.com/ An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.

Electronic Technology Systems - http://www.ets-india.com/ Contact center voice, screen, call recording and monitoring software solutions.

Engage Technology - http://www.engagetechnology.com.au/ Specializes in Computer Telephony and E-Commerce solutions software.

Envision Telephony, Inc. - http://www.envisioninc.com/ Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers.

Genesis Systems - http://www.buygenesis.com/ Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.

Gryphon Networks - http://www.gryphonnetworks.com/ Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.

Hansen Software - http://www.hansensoftware.com/ Call accounting software systems for the general or professional business or the Hospitality industry.

http://www.amcat.com/ - http://www.amcat.com/ Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered.

http://www.amtelco.com/ - http://www.amtelco.com/ Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.

http://www.avotus.net - http://www.avotus.net Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system.

http://www.ckga.com/ - http://www.ckga.com/ Offers PC-based training and assessment programs for call centers and a number of other industries.

http://www.mercom.com/ - http://www.mercom.com/ Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.

http://www.noetica.com/ - http://www.noetica.com/ Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.

http://www.trio.com/ - http://www.trio.com/ Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.

http://www.wicom.com/ - http://www.wicom.com/ Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.

http://www.xentrax.com/ - http://www.xentrax.com/ Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.

http://www.zeacom.com/ - http://www.zeacom.com/ Producer of customer call center and telephony integration software.

i-Net Applications Ltd - http://www.smartcall.com/ Provides a range of voice recording applications based upon the Microsoft platform.

Information Access Technology - http://www.iat-cti.com Provides established predictive dialing and interactive communication software for the call center environment.

Inova Solutions - http://www.inovasolutions.com/ Provider of call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks.

ISx, Inc. - http://www.isxinc.com/ Provides Directory Assistance software for telecommunications call centers.

JBGL Technological Innovation Group Inc. - http://www.radio1.ca/ Provides on-hold music and message digital announcement software.

KoolToolz - http://www.kooltoolz.com Provides workforce planning tools for call centers, including schedule agents and performance analysis.

Lagan Inc. - http://www.lagan.com/ Provides CRM, contact center, and 3-1-1 software.

NBX Software - http://www.nbxsoftware.com/ Provides industry specific software solutions for use with 3Com's NBX Voice System.

Odesoft Software - http://www.odesoftsoftware.com/ Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.

OPC Marketing - http://www.opc-marketing.com/ Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.

PanaLog Software - http://www.panalog.com/ Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.

PeopleForce - http://www.peopleforcellc.com/ Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information.

Perimeter Technology - http://www.perimetertechnology.com/ Provider of management information systems for center-based automatic call distribution systems.

Portage Communications - http://www.portagecommunications.com/ Offers a range of call center software tools for forecasting and staffing.

Professional Telecommunications, Inc. - http://www.ptelinc.com/ Distributor of business management solutions for the call center industry.

Radix Services Ltd - http://www.itams.co.uk/ IVR Software and IVR Servers for small / medium business applications.

Scrub DNC - http://www.scrubdnc.net/ Offers Windows software capable of removing the phone numbers contained in a DNC list.

Stratasoft - http://www.stratasoft.com/ Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.

synTelate - http://www.syntelate.com/ Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.

Teleopti - http://www.teleopti.com/ Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.

TeleWare PLC - http://www.teleware.co.uk/ Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR.

Teltone Corporation - http://www.teltone.com/ Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities.

The Amanda Company, Inc. - http://www.theamandacompany.com/ Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).

UtilCall - http://www.utilcall.com/ Provides a range of call center software utilities.

VerbatimTPV - http://www.verbatimtpv.com/ Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.

Vocalcom - http://www.vocalcom.com/ Offers a range of call center software products, including predictive dialers and sms management solutions.

VoiceLogger - http://voiceintegrity.com/ The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business.

Vox Spectrum Inc - http://www.voxspectrum.com/ Offers contact management software, monitoring software, and digital voice recording and voice logging solutions

Who's Calling - http://www.whoscalling.com/ A customer capture service providing intelligence about prospects and customers making inbound telephone calls.

XETA Technologies, Inc. - http://www.xeta.com/ Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA).

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