Call Center Guide - http://www.callcenterguide.com/
Online guide for call center products, services, news and telecommunications links. |
Call Center Ops - http://www.callcenterops.com/
Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products. |
Call Centre Managers Forum - http://www.callcentres.com.au/
Business Information and Resources for Call Center Managers. |
Callcentres.net - http://www.callcentres.net/
Call center research and supplier directory. |
CRM Xchange - http://www.telemkt.com/
Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration. |