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Computer Telephony Integration

Business > Telecommunications > Call Centers > Equipment > Computer Telephony Integration

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Software (68)

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Alston Tascom, Inc. - http://www.alstontascom.com/
A call center database information and network telephony system.

CCS, Inc. - http://www.ccslink.com/
Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.

ChaseData Corporation - http://www.chasedatacorp.com
Sells predictive dialing systems and call center software for small and medium companies.

Chrysalis Software - http://www.chrysalis.net/
Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.

Citel Technologies - http://www.citel.com/
Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.

Computer Talk Technology - http://www.computer-talk.com/
A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).

Computer Telephony Solutions, Inc. - http://www.oaisys.com/
Offering interactive voice response, intelligent call routing and ACD software.

ComTek International - http://www.comtek-intl.com/
Design, development, implementation and support of distributed CTI and IVR software solutions.

Cytech Marketing Group, Inc. - http://www.cytech2000.com/
PC based automatic and predictive dialers for lead generation and telemarketing.

Dialogic Corporation - http://www.dialogic.com/
Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications

Dialpro Northwest, Inc. - http://www.dialpronw.com/
Providing call center and other CTI products for North American businesses.

Eletech Enterprise Co. - http://www.eletech.com/
Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.

Emerging Voice Technology, Inc. - http://www.evtmedia.com/
Software development company specializing in voice applications development, call center automation and line quality testing.

Genesys Corporation Homepage - http://www.genesyslab.com
Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.

http://www.mastar.com/ - http://www.mastar.com/
Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.

Interactive Intelligence, Inc. - http://www.inin.com/
Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.

Interactive Telesis Inc. - http://www.interactivetelesis.com/
Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.

IP5 Corporation - http://www.ip5.com/
Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.

Java (TM) Telephony API - http://java.sun.com/products/jtapi/
Sun's JTAPI specifications website. Software provides various call center services.

Komtel, Inc. - http://www.komtel.com/
Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.

MarkeTel Systems - http://www.predictivedialers.com/
Providing predictive dialers to improve the productivity of outbound call centers.

Maxxar Corporation - http://www.maxxar.com/
Full service provider of computer telephony integration and electronic data access solutions.

NetCall Telecom - http://www.netcall.com/
Intelligent telephony services for more efficient customer response, qualification and conversion.

Noble Systems Corporation - http://www.noblesys.com/
Offering predictive dialers and intelligent inbound call routing products to support blended call centers.

Periphonics - http://www.peri.com/
Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.

SynreVoice Technologies Inc. - http://www.synrevoice.com/
Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.

TALX Home Page - http://www.talx.com/
Providing services and software including interactive voice response (IVR) and CTI.

Telenet Solutions - http://www.telenetsolutions.com/
Computer Telephony Integration consulting and systems installation specialists.

Welltech Computer Co., Ltd - http://www.welltech.com.tw/
Offering CTI products. Located in Taiwan.

Windows to Technology - http://www.win2tech.com/
Solutions for business, telecommunication equipment.

XTEND Communications - http://www.xtend.com/
Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners

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