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Business > News and Media (372)

Web Pages

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CRM & SFA Best Practices - http://www.crm-best-practices.com/
Features articles about using and setting up customer relationship management and sales force automation solutions.

CRM Blog - http://www.crmblog.org
News and commentary on CRM topics, including software and implementation.

CRM Daily - http://www.crm-daily.com/
CRM news and information.

CRM Today - http://www.crm2day.com/
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.

CRMDirectory.com - http://www.crmdirectory.com
News, products, and tutorials for those interested in customer relationship management.

CSM - http://www.customerservicemanager.com/
Offers journal, advice, and information for customer service professionals.

Customer Management Community (CMC) - http://www.insightexec.com/
News, information, advice and best practice case studies.

Customer Service Group - http://www.customerservicegroup.com
Resource for customer service, call center and helpdesk professionals.

destinationCRM.com - http://www.destinationcrm.com/
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

eCRMGuide - http://www.ecrmguide.com/
Customer relationship management and e-business news.

eCustomerServiceWorld.com - http://www.ecustomerserviceworld.com/
Articles, case studies and white papers as well as news, information, advice and jobs.

European Centre for Customer Strategies (ECCS) - http://www.eccs.uk.com
Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.

Outsourcing CRM - http://www.outsourcing-crm.com
Case studies and best practices focused on customer relationship management.

Service Untitled - http://www.serviceuntitled.com/
A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.

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