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Customer Support

Business > Business Services > Customer Management > Customer Support

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CaseBank Technologies Inc. - http://www.casebank.com
CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors.

ContactLife - http://www.contactlife.com
Provides businesses with a fresh new perspective on customer contact strategies

Customer Contact Solutions - http://www.chaseresponse.com/
Complete customer contact solutions enabling clients to outsource all or any part of their inbound and outbound customer contact needs.

Customer Focus Consulting - http://www.customerfocusconsult.com
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.

Customers in Focus - http://www.custinfoc.co.uk
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

Experticity - http://experticity.com
Real-time, two-way video, audio and data screen customer service software. Features one service expert serving many customers to improve experience, increase sales and reduce cost.

FrontZone Corporation - http://www.frontzone.com/
Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.

http://crmassociation.org - http://crmassociation.org
A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

http://www.inq.com - http://www.inq.com
Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

http://www.skymolcorp.com - http://www.skymolcorp.com
Live voice and video, live chat software, voice and video mail, on-demand live help and live customer support. Voice, video, chat software for online sales, customer service.

http://www.the-gem.com/ - http://www.the-gem.com/
Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.

Interact.com - http://www.interact.com
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.

International Field Works - http://fieldworks.net/
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

Island Data - http://www.islanddata.com/
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

KR Consulting - http://www.krconsulting.com
Management consulting firm for help desks and customer support centers.

Live help system for websites - http://www.realtimequery.com
The perfect tool for offering live help to your website visitors. With RealTimeQuery your visitors can contact you while visiting your website.

Maconomy - http://www.maconomy.com
Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

PeopleLink eCommunity - http://www.peoplelink.com/
Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

PhoneWare Call Center - http://www.phonewareinc.com
PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.

Pivotal Corporation - http://www.pivotal.com
XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Platinum Rule - https://platinumrule.com/
Learn more about how charismatic you are and how charisma affects you personal and professional success.

Quality3 - Customer Support Solutions - http://www.quality3.com/
Call center consultant services for customer satisfaction and improved business.

SafeHarbor Technology Corp. - http://www.safeharbor.com/
Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

SearchCRM.com - http://searchcrm.techtarget.com/
Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.

Sitel Corporation - http://www.sitel.com/
Delivering telephony based customer relationship management solutions and project management.

Sms for Service - http://www.smss.co.za
Ensuring service excellence with the use of innovative sms technology,a short code number and the Internet.

SSI Partners - http://www.ssipartners.com
Offers help in maximizing the revenue and cost savings via remote service offerings.

Stream International, Inc. - http://www.stream.com/
Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

The ITIL Open Guide - http://www.itlibrary.org
A public wiki site dedicated to the ITIL approach to IT and customer support and management.

The Service Support Forums - http://www.managementforums.com
Online forums and message board dedicated to service management and customer support.

UltraFeedback - http://www.ultrafeedback.com/
Research consulting firm that aligns organizations with their customers.

Unicom Telecommunications - http://www.unicomcorp.com/
Specializing in order fufillment for each and every business type.

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