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Customer Management
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Categories
Associations (4)
Conferences (2)
Customer Support (32)
Data Management (39)
Industry Analysts (16)
Sales Force Automation (14)
Web Pages
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21CRM Systems http://www.21crmsystems.com/
Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
Advantage Interactive Corp. http://www.advantageinteractive.com/
Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
Customer Inc http://www.customer-inc.com
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Deep-Insight http://info.deep-insight.com/
Web-based, customer and employee satisfaction and relationship management assessment services and software.
Fulfillment Plus http://www.fulfillmentplus.com/
Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
Harte-Hanks, Inc. http://www.harte-hanks.com/
World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
http://www.mamut.com/ http://www.mamut.com/
Provider of CRM and Internet solutions to small businesses worldwide.
http://www.nowdocs.com/ http://www.nowdocs.com/
How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
http://www.prcnet.com/ http://www.prcnet.com/
Outsourced customer management solutions.
http://www.softlab.com http://www.softlab.com
IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
InteractCM http://www.interactcm.com/
Provider of customer management services including consulting, outsourcing, and seminars.
Joe Turner http://www.joeturner.com/
Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
Kovair Inc. http://www.kovair.com
Consulting services covering CRM and strategic relationship management.
MindTree Ltd http://www.mindtree.com/
Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
Princeton Consulting http://www.princecon.com/
Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
Rainmaker Systems, Inc. http://www.rainmakersystems.com/
Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
SociAlchemy http://www.socialchemy.com/
Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
SRD Group http://www.srd-grp.com
CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
Strengthbank http://www.strengthbank.com/index2.html
Offers professional keynote and customer service seminars.
Tariva, Inc. http://www.tariva.com/
Web based customer relationship management software available in both hosted and installed versions.
TeleTech http://www.teletech.com/
Customer management, business-process and database-marketing solutions. Includes news and resource library.
The Better Client Service http://www.betterclients.com
A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
The Cross Country Group http://www.ccgroup.com
Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
The Interchange Group UK http://www2.interchange.co.uk
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.

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