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Help Desk Institute - http://www.thinkhdi.com/
Association offering training, certification, benchmarking reports, research, discounted products, networking and publications. |
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RightAnswers - http://www.rightanswers.com/
Offers a range of technical support knowledge bases for help desk professionals. |
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Touchpaper Software - http://www.touchpaper.com/
Supplier of CRM and ITSM solutions, industry news and general best practice advice. |
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Help Desk Management Toolkit - http://www.help-desk-manager.com/
A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented. |
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Active Directory Management and Delegation - http://www.tools4ever.com/products/user-management-resource-administrator/
Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks. |
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Support Solutions Technologies - http://www.support.com.au/
Provides consultancy, management solutions and tools for help desks, call centres and service operations. |
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Commit - http://www.commitcrm.com/
Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing. |
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ISPN Helpdesk Services - http://www.ispn.net/
Offers outsourced help desk support services for a variety of operations. |
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Hesup.com - Online Help and Support - http://www.hesup.com/
Answers peoples' questions about computer problems, publishes news and reviews. |
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Help Desk Outsourcing - http://www.ghdsi.com/
Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications. |