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  Web Help Desk http://www.webhelpdesk.com
Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
  Generation21 http://www.generation21.com
Corporate knowledge management and e-learning software, training systems and solutions.
  Coral Sea Software http://www.coralsea.com.au/sysman/index.htm
SysMan is a full-featured IT helpdesk and facilities management system for organizations that need a proven cost-effective helpdesk software package that works "out of the box."
  ExDesk http://www.exdesk.com
Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
  Manage-IT! http://www.baronsoftware.com/
Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
  InnDevelop Technologies http://www.inndevelop.com
Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
  TriActive http://www.triactive.com/
Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
  Cognitor Inc. http://www.cognitor.com/
InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
  Arikus Inc. http://www.arikus.com/
Information management systems specifically designed to increase work-flow and promote high ROI.
  Consultant's Help Desk http://www.consultdesk.com
Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
  Micro Outsource http://www.microoutsource.com
An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.
  Axios Systems http://www.axiossystems.com
Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.

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