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CRM Xchange - http://www.telemkt.com/
Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration. |
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Call Centre Managers Forum - http://www.callcentres.com.au/
Business Information and Resources for Call Center Managers. |
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Callcentres.net - http://www.callcentres.net/
Call center research and supplier directory. |
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http://www.ccng.com/ - http://www.ccng.com/
A networking organization with membership comprised of call center management and industry professionals.(membership required) |
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Call Center Ops - http://www.callcenterops.com/
Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products. |