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Consulting (70) Equipment (40)

News and Media (5) Providers (258)

Resources (8) Software (70)

Related Categories:
    Business > Business Services > Customer Management  (135)
    Business > Business Services > Outsourcing  (221)
    Business > Customer Service  (297)
    Business > Marketing and Advertising > Telemarketing  (82)
    Business > Telecommunications > Customer Management  (15)

Web Pages

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	White Pajama - http://www.whitepajama.com/ Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
	Datapoint - http://www.datapoint.com/ Provides call center management services.
	call-centres.com - http://www.call-centres.com/ Information site for the global call centre industry.
	Ulysses Learning - http://www.ulysseslearning.com Contact center simulation-based training program for customer service, sales and coaching.
	Comsys Multi Media Services - http://www.cmm-services.co.uk Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.

	ePacific Global - http://www.epacificglobal.com Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
	http://www.800adept.com/ - http://www.800adept.com/ A multi-service telecommunications bureau offering long distance or 800/900 business services.
	ISI eLearning Solutions, LLC - http://www.isi-elearning.com/ Agent and supervisor call center training on the web or CD-ROM.
	Stonehouse Communications - http://www.stonehousecom.com/ Timeshared network based telesales dialing system.
	Taw Valley Telecoms - http://www.tawvalleytelecoms.co.uk UK based outsourced call centre services provider offering inbound and outbound solutions.

Call Centre Association - http://www.cca.org.uk/ UK trade association representing the call and contact centres.

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