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Customer Relationship Management

Business > E-Commerce > Customer Relationship Management

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	SugarCRM - http://www.sugarcrm.com/ Commercial open source customer relationship management software. Includes details of features and services, online demo, documentation, download, and discussion forums.
	eGain Communications Corporation - http://www.egain.com Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
	Kana Communications - http://www.kana.com E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.
	Livehelper.com - http://www.livehelper.com A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
	C3i Inc. - http://www.c3i-inc.com Offer CRM systems integration and support services. Headquarters in New Jersey, USA.

	Microsoft and Oracle Customer Information Center - http://www.siebelonmicrosoft.com/ Features product description, blogs, customer list, and news.
	West Monroe Partners LLC - http://www.westmonroepartners.com Business and technology consulting firm.
	Khaos Control - http://www.khaoscontrol.com A complete and customisable CRM system that links into eCommerce solutions
	Ideal Host - http://www.idealhost.co.uk Provides e-commerce and CRM software.
	http://www.dvt.co.za/ - http://www.dvt.co.za/ Provides CRM business intelligence software. Find company profile, description of services and contacts.

	Livecare - http://www.livecare.net Call center, help center and remote support software.
	MM Group Ltd. - http://www.mmteleperformance.co.uk/ Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services.
	United Customer Management Solutions - http://www.ucms.net Lifecycle eCRM for telecommunications, utilities and financial industries.
	360 Visibility - http://www.360visibility.com Microsoft Business Solutions partner provides a solid foundation of tool sets for Financials, Distribution, Supply Chain, Manufacturing, Customer Relationship Management and Human Resources.
	Achiever - http://www.achiever.co.uk Supplier of CRM, eCRM and e-business software solutions.

	Power Marketing - http://www.power-sell.net Lead generation service specializing in pre-screened phone leads for any business on or offline.
	InfoScience - http://www.infoscience.ie/ Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM).
	E-Interchange - http://www.e-interchange.com E-Interchange provides CRM solutions by establishing and managing electronic conversations through traditional email, email campaigns and web forms.
	Salespage Limited - http://www.salespage.co.uk Developers of web-based CRM solutions.
	ITApps Limited - http://www.itapps.com ITApps Ltd is a full-service CRM provider that helps organizations develop and deploy one-stop, end-to-end mission-critical solutions. ITApps Limited provides CRM and contact center solutions across the Asia Pacific Region.

	ProspectSoft - http://www.prospectsoft.com Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems.
	Customer Relationship Management - http://www.cio.com/topic/1465/CRM Includes articles about strategy and technology issues.
	CRM Buyer - http://www.crmbuyer.com An independent source featuring CRM product information, reviews and product comparisons.
	Telemation - http://www.databasesystemscorp.com/pstelemation.htm CRM software system including complete telephony features and application development toolkit.
	Innotrac Corporation - http://www.innotrac.com/ Provides customized, technology-based support services. (Nasdaq: INOC).

	http://www.mareeba.co.uk - http://www.mareeba.co.uk Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations.
	BimSym eBusiness Solutions, Inc - http://www.leadorganizer.net CRM and sales force automation for insurance professionals
	CRMailer - http://www.crmailer.com Provides CRM software solutions for online e-mail marketing, combining database marketing, and newsletter publishing.
	http://www.brdee.com/ - http://www.brdee.com/ Provides software allows operators to monitor web site activity, and alert them if customer assistance is needed.
	Paladin Consulting Group - http://www.paladin-consulting.co.za Customer management and customer interaction management consulting.

	Fraser Williams - http://www.fwcommercial.com/ Customer response software for tracking complaints and for surveys.
	Senior Consultant CRM - http://www.crm.filzinger.com CRM Consultant
	Dacon Software - http://www.daconsoftware.com Provides a live customer service product with open connectivity to legacy CRM systems.
	Knowledge enabled eCRM Solutions - http://www.cmd-it.de CMD delivers knowledge enabled solutions for CRM Channel Management.
	Lead Command - http://www.leadcommand-crm-software.com Provides customer relationship management software designed to maximize revenue and return on investment generated from marketing campaigns.

	CRM Newz - http://www.crmnewz.com CRM news, information, and tutorials.
	SplashDot - http://www.splashdot.com/ Customized customer engagement solutions for Web sites.
	eCentric Media - http://www.ecentricmedia.co.uk An independent multi-channel CRM systems integration consultancy with expertise in Chordiant, Ab-Initio and e-business-CTI application software solutions.
	SiliconLink - http://siliconlink.com Enterprise level CRM for small business with customizable industry-specific solutions.
	LBT Services - http://www.lbt.co.uk Provides CRM solutions designed maximize the effectiveness of the various business systems within an organization. Features company profile, contact details, description of services and products.

	Noonmark - http://www.noonmarktech.com Web based customer information system for small and medium sized businesses.
	Evolution Systems Ltd. - http://www.evosys.co.uk Integrated CRM software solution with Windows, web based and wireless interfaces.
	U&D Square - http://www.udsquare.com Provides 24x7 technical and customer support for web hosting companies, ISP's, Data Centers and other businesses.
	Alto CRM Consulting - http://www.altocrm.com Provides customer relationship management solutions and training with GoldMine and SalesLogix CRM software.
	Rankin Technology Solutions - http://www.rankintechnologies.com Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida

	CRM Mantra - http://www.crmmantra.com CRM consultancy firm provides consulting services to small businesses for procurement, integration and deployment of software systems.
	Zerotouch - http://www.zerotouch.com Provider of web based customer service solutions.
	http://www.bxtend.com/ - http://www.bxtend.com/ Provides a full suite of CRM tools, including help desk, sales, product management and shopping cart features.
	SemaTree - http://www.sematree.com/ Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and Web templates.
	MainstayCRM - http://www.mainstaycrm.com An international contact center that provides blended inbound and outbound telecalling facilities coupled with BPO services such as email management and back office tasks.

	TBN - The Business Network - http://www.businessnetwork.com/ Provides on-demand web services for the IT distribution industry.
	Real Assistant - http://www.real-assistant.com/ Live help and sales chat software powered by ASP script.
	Asian Market Information & Analysis Centre (AMIAC) - http://www.asia-lists.com Provides of data and CRM tools designed to facilitate communication with Asian markets.
	Salestrac - http://www.salestrac.com/ Marketing and sales automation software.
	Vertical Marketing Inc. - http://www.salesteam.com Software consulting firm specializing in the implementation and support of CRM systems.

	Windsail Technologies LLC - http://www.windsailtech.com Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
	GoldCRM, Inc. - http://www.goldcrm.com Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackberry RIM paging system.
	Clientware - http://www.clientware.ca Clientware provides CRM, Contact Management, Task Management, Time, Billing and Reports software for Service Professionals. Services are designed to keep the customer as the focus of your business.
	Infotivity - CRM Software Guide - http://www.crm-software-system.net/ CRM software selection guide.
	CABC's Maximizer CRM Discussion Board - http://www.maxtalk.com/ Discuss Maximizer CRM software features and support issues with other Maximizer users. Compare Maximizer with other CRM packages.

	SpringDove - http://www.springdove.com/ eCRM technologies, E-business consulting, web designing, hosting, content development and IT application development
	Client Compass Software - http://www.wiley.com/WileyCDA/Section/id-290930.html Client information management and CRM software system that is user customizable. The software provides invoicing, notes, data import/export, integration with email clients and MS Outlook.
	Marketpoint - http://www.mktpoint.com Global database marketing.
	Ridge Group LLC - http://ridge-group.com Internet and CRM consulting group.
	Click4Operator - http://www.click4operator.com Firm offering agents who provide Web call center services.

	enVesage - http://www.envesage.com CRM and Information Technology firm specializing in providing a variety of CRM solutions including database management and campaign management.
	Consilience Group - http://www.consiliencegroup.com A virtual business development firm that creates customized CRM solutions.
	http://www.smaple.com - http://www.smaple.com CRM consultants who provide a range of CRM products and implementation services.
	Competitive CRM Performance - http://www.competitiveperformance.com Publisher and consultancy dedicated to assisting clients with the successful implementation of customer relations management.
	Unisys Financial Solutions - http://www.unisys.com/financial/solutions/ Provides CRM and unified information services for financial institutions.

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