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destinationCRM.com - http://www.destinationcrm.com/
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. |
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CRM Today - http://www.crm2day.com/
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. |
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CRM Blog - http://www.crmblog.org
News and commentary on CRM topics, including software and implementation. |
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CRM Daily - http://www.crm-daily.com/
CRM news and information. |
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Customer Management Community (CMC) - http://www.insightexec.com/
News, information, advice and best practice case studies. |
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Customer Service Group - http://www.customerservicegroup.com
Resource for customer service, call center and helpdesk professionals. |
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http://www.customerservicemanager.com/ - http://www.customerservicemanager.com/
Offers journal, advice, and information for customer service professionals. |
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CRMDirectory.com - http://www.crmdirectory.com
News, products, and tutorials for those interested in customer relationship management. |
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eCustomerServiceWorld.com - http://www.ecustomerserviceworld.com/
Articles, case studies and white papers as well as news, information, advice and jobs. |
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Service Untitled - http://www.serviceuntitled.com/
A blog focused on customer service and the customer service experience. Interviews, tips, and downloads. |