  |
Parago, Inc. - http://www.parago.com
Design, development and management of customer service focused marketing programs. |
| |
GCCRM - http://www.gccrm.com/
Offers customer relationship management evaluation services. Case studies, training programs and links to resources. |
| |
Business Insights Group - http://www.businessinsights.com/
Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits. |
| |
CustomersFirst. - http://www.customersfirst.com/
Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts. |
| |
eLoyalty - http://www.eloyalty.net/
Management consulting, systems integration, and managed services company focused on optimizing customer interactions. |
| |
Aegis Communications Group, Inc. - http://www.aegiscomgroup.com/
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. |
| |
The Customer Champion Institute - http://www.customerchampion.com/
Provides consulting, training, and publication services to improve customer relationships and loyalty. |
| |
Trendsource, Inc. - http://www.trendsource.com/
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. |
| |
Keep Customers - http://www.keepcustomers.com/
Informative site dedicated to keeping current customers. |
| |
Harding & Yorke Group Plc - http://www.empathy.co.uk/
Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information. |
| |
The Service Quality Department - http://www.service-quality.com/
Customer service consulting and training organization. |
| |
Reviewit4u.com - http://www.reviewit4u.com/
Provides service evaluations, online reviews, personal concierge services, and research. |
| |
Snow & Associates - http://snowassociates.com
Dedicated to information and training regarding customer service and leadership issues. |
| |
Synetro Group, LLC - http://www.synetrogroup.com/
Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts. |
| |
Zero Variance - http://www.zerovariance.com/
Provider of quality, compliance, and performance assurance services to the contact center industry. |
| |
Roger Rowett and Associates - http://www.rogerrowett.com/
Focus on service evaluation and customer consultation. Specializes in care, education, and training. |
| |
Support Channel Ltd. - http://www.supportchannel.co.uk/
Specialists in the topic and customer management. List of services and contact information. |
| |
CGA - http://www.cgaexperience.com/
Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience. |
| |
Cape Consulting Ltd - http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty. |
| |
AeroComp Consulting Inc. - http://www.aerocompsys.com/
Conducts customer service and relationship marketing consulting. Profile, rates and contact details. |