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	SearchCRM.com - http://searchcrm.techtarget.com/ Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
	The ITIL Open Guide - http://www.itlibrary.org A public wiki site dedicated to the ITIL approach to IT and customer support and management.
	Island Data - http://www.islanddata.com/ Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
	Sitel Corporation - http://www.sitel.com/ Delivering telephony based customer relationship management solutions and project management.
	KR Consulting - http://www.krconsulting.com Management consulting firm for help desks and customer support centers.

	Maconomy - http://www.maconomy.com Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
	Platinum Rule - https://platinumrule.com/ Learn more about how charismatic you are and how charisma affects you personal and professional success.
	Inq.com - http://www.inq.com Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
	CRMA - http://crmassociation.org A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
	PeopleLink eCommunity - http://www.peoplelink.com/ Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

	GEM - http://www.the-gem.com/ Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
	Interact.com - http://www.interact.com Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
	Customer Focus Consulting - http://www.customerfocusconsult.com Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
	UltraFeedback - http://www.ultrafeedback.com/ Research consulting firm that aligns organizations with their customers.
	ContactLife - http://www.contactlife.com Provides businesses with a fresh new perspective on customer contact strategies

	FrontZone Corporation - http://www.frontzone.com/ Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
	Emerging Market Technologies, Inc. - http://www.emti.com/ TeleMagic software, a completely customizable customer relationship management solution.
	SSI Partners - http://www.ssipartners.com Offers help in maximizing the revenue and cost savings via remote service offerings.
	Unicom Telecommunications - http://www.unicomcorp.com/ Specializing in order fufillment for each and every business type.
	International Field Works - http://fieldworks.net/ A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

	The Service Support Forums - http://www.managementforums.com Online forums and message board dedicated to service management and customer support.
	TelePlaza - http://www.teleplaza.com/Telemarketing/Inbound/inbound.html Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
	Pivotal Corporation - http://www.pivotal.com XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
	SafeHarbor Technology Corp. - http://www.safeharbor.com/ Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
	Stream International, Inc. - http://www.stream.com/ Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

Customers in Focus - http://www.custinfoc.co.uk Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

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